Quote
Streblow-Poser, C. (2025). Digital forms in child and youth services. Yearbook Documentary Method, 7, 177-196. https://doi.org/https://doi.org/10.21241/ssoar.108308
Content
Social work documentation is increasingly digitalized. In
Formerly analog forms now exist not only as web applications, but
web application, but software programs are being implemented that have their own
have their own functionality. The documentation practices are thus
are thus linked to both the organizational culture and the technical design.
design; together they constitute the organizational framework (cf.
framework (cf. Streblow-Poser 2024). The digital, form-based web applications not only
applications not only implement the legal requirements of the Child and Youth Welfare
(SGB VIII), but also shape them through the way they are presented and the
and prompts that the social education professionals have to deal with.
professionals have to deal with. This article starts at this point with the question of the perspective of families who apply to the youth welfare office for 'educational assistance'. How are human-machine interactions implicitly guided within the normative framework of the
form, and how are decisions prepared - examined using the example of
of help plan procedures - are prepared? What is the relationship between digitally
digitally generated or used images and the discourse on professionalism in social work?
work to each other?
Against the background of these guiding questions, this contribution focuses on the
the interpretation of forms as images. A praxeological perspective
perspective is thus supplemented by design-theoretical considerations. As an example
The analysis of a software program (Beta2), which is used in various youth welfare
youth welfare offices for assistance planning in accordance with SGB VIII.